Canvas LMS FAQ

What can I see?

Observer Visibility and Participation

How do I get my username and password?

You will receive an email containing instructions for setting up your account for the first time. 

What should I do if I did not receive a Canvas LMS account?

1. Send a mail to: parents.ict@aobajapan.jp (English or 日本語)

   1. Include the following information:

      1. your name

      2. your child's name and grade

2. After confirming your personal details, our technical team will email you log-in credentials

3. Follow the log-in steps included in the email you receive

4. If you experience technical difficulties please send a mail to: parents.ict@aobajapan.jp

Help! I forgot my username and/or password.

1. On the login page, click “Forgot Password?” 

2. Enter your primary email address and click “Request Password”

3. An email will be sent to you, including a link to set your password 

4. After setting up your password, log in to your account using the procedure above. 

5. If you experience technical difficulties please send a mail to: parents.ict@aobajapan.jp

How can I change my email address or add another one?

1. When logged in to your Canvas LMS account, navigate to Account > Settings

2. When editing your "Settings" Page, you will be able to: 

3. Add (an) additional email address(es)

4. Change your Default Email Address