Request Student Disenrollment

Typically, student turnover, disenrollment, account deactivation/provisioning is conducted in full at the end of the academic year. This ensures any misses are caught, and students moving to the next grade have the correct accounts.

If a student withdraws mid year, the registrar will inform ICT to make changes. However, if a student still appears in your course, you can request their enrollment to be concluded by following the process outlined below.

1. Teacher informs their coordinator that student still appears active in course, and thus is causing issues.

2. Coordinator lets the registrar know and requests that their status in Veracross be updated if it hasn’t been already, and to notify ICT

   1. Emailing registrar@aobajapan.jp

3. The registrar:

   1. Confirms changes in Veracross (i.e. status = Former Student)

   2. Creates a ticket on the ICT Support Portal to indicate that the changes were made on Veracross and that the deactivation process should happen.

4. ICT:

   1. Follows the process outlined in article How to Deactivate an Exiting Student : A-JIS which includes:

      1. Google Account

      2. LMS (Canvas/Seesaw)

      3. Other related accounts