ICT Student Offboarding | AOBA Help Center

1️⃣ Registrar Creates a Ticket

When one or multiple students leaves the school, whether it is for withdrawal or graduation reasons, please use the Withdrawn Student(s) form on the Aoba ICT Support Portal > Admin to kick off their ICT Offboarding
On the form, indicate:
1. A summary of the issue (eg. “Students Withdrawing on 10/10/23”)
2. Their withdrawal date (if multiple students leaving on different days, the earliest withdrawal date)
3. A table of the new students leaving (for verification purposes)

After the ticket is received, ICT will offboard the student from our various technology platforms, after the withdrawal date has passed.

🖥️ Action	📧 Communication
ICT removes the students from Google Groups	N/A
Where applicable, ICT concludes the enrollment in all courses for that student on Canvas	N/A
Where applicable, ICT removes the students from the Seesaw class and archive their account.	N/A
Where applicable, ICT removes student accounts from Seesaw, Adobe, Reading Eggs,Typing Club, RazKids, and Minecraft	N/A

Notes:

After 3 years have passed since the withdrawal date, ICT will suspend the student’s email account.
After 7 years have passed since the withdrawal date, ICT will delete the student’s email account.