Typically, student turnover, disenrollment, account deactivation/provisioning is conducted in full at the end of the academic year. This ensures any misses are caught, and students moving to the next grade have the correct accounts.
If a student withdraws mid year, the registrar will inform ICT to make changes. However, if a student still appears in your course, you can request their enrollment to be concluded by following the process outlined below.
-
Teacher informs their coordinator that student still appears active in course, and thus is causing issues.
-
Coordinator lets the registrar know and requests that their status in Veracross be updated if it hasn’t been already, and to notify ICT
-
Emailing registrar@aobajapan.jp
-
-
The registrar:
-
Confirms changes in Veracross (i.e. status = Former Student)
-
Creates a ticket on the ICT Support Portal to indicate that the changes were made on Veracross and that the deactivation process should happen.
-
-
ICT:
-
Follows the process outlined in article How to Deactivate an Exiting Student : A-JIS which includes:
-
Google Account
-
LMS (Canvas/Seesaw)
-
Other related accounts
-
-